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๒๕. One-stop Service

          The provision of a comprehensive one-stop service happened for the first time in the history of Thailand’s government administration at the royal development study centres from the initiatives of His Majesty King Bhumibol Adulydej the Great, with the intention to save cost and time for the people who visit the centres to receive knowledge and supports. Various government agencies jointly work together in one place to provide services, as His Majesty once stated that:

“…Various departments and divisions which concern every different aspect of the people’s life can exchange ideas, work together and coordinate to have the work done. Normally, there should be a centre which gathers, in one place, officials and experts form all departments and divisions in various fields: agricultural, social and related educational promotion. This means the people can obtain difference fields of knowledge at the same time. It is like two places. One is the officials who work together in one place. The other is the general public who acquire benefits… ”

His Majesty King Bhumibol Adulydej the Great’s Speech

Given on Sunday 11 September 1983